F.A.Q.

Resident rooms are cheerful and semi-private with a hospital type bed, privacy curtain, 3-drawer dresser, and a wardrobe.

Residents are encouraged to bring personal items such as pictures (no glass), and TV (Maximum size, 19” tabletop). (Chairs must be approved before allowed into rooms and space permitting)

Each resident is provided with:

• Comfortable bed, bed linens, blanket and pillow
• A drawer for storage of personal items
• Over bed table
• Closet space

Any food in your room must be stored in a sealed container – either a tin or plastic container would be appropriate. No food should be stored in boxes or bags.

B) Roommates

Part of your adjustment will involve sharing a room. This can sometimes be difficult, however we work very hard in finding roommates that are compatible.

Residents are expected to cooperate with one another and staff to ensure a harmonious, pleasant atmosphere. For example, after 10pm, the volume of all TV’s will be lowered to a level where they cannot be heard in the next bed. We suggest the use of earphones after this hour as a satisfactory alternative.

C) Clothing And Valuables

You are encouraged to have at least a 7 day supply of clothing. The family must label the inside of your clothing to help ensure that it is returned to you after laundering. Fabrics must be machine washable and dryable. Any fabrics that require special attention or dry cleaning will be your responsibility. (The family is allowed to do laundry if the family requests it)

It is strongly recommended that your money be kept in the Residents Fund Account. Jewelry and other valuables should be given to your family for safekeeping. The home cannot accept responsibility for items lost, stolen or broken.

D) Personal Care Supplies

You will be provided with personal hygiene supplies. These supplies include shampoo, soap, deodorant, dental care items and lotion. The items supplied are part of our house stock supplies. Should you prefer not to use these items, you are free to purchase a product that you are more comfortable with. The cost of purchasing theses items will be your responsibility.

E) Appliances

All electrical equipment brought into your room must be checked by the maintenance staff before it is put into use so that we can ensure that it meets safety codes. No extension cords are permitted in the facility. Please remember to label all personal equipment.

F) Mail

Residents may send and receive letters Monday through Saturday.

Mail will be delivered to your room. You may have your mail opened and read to you should you require this service.

Stamps can be purchased in the Business Office.

G) Telephones

Telephone jacks are already installed in most resident's room. If you would like to have a phone in your room the procedure is as follows:

• Purchase of the telephone is your responsibility. We do not supply telephones.
• The initial installation is your responsibility. When you call the phone company, they will ask:
  Your name and address
  If there has ever been a phone in your room.
  The initial call must come from you, but for any other questions the phone company has you may direct them to call us.

The telephone bill is your responsibility and at your request can be paid from your personal account at the nursing home.  Upon discharge, it is your or your family members responsibility to call the phone company and have the phone disconnected.

H) Newspaper

Newspapers can be delivered to the facility for you.

For you to receive a newspaper(s) at the facility, you must call the newspaper office of choice and subscribe. You need to notify the office at the nursing home with the start date so we are aware of a new subscription.

Payment of the newspaper is your responsibility. At your request, payment can be credited from your personal needs account.

Upon discharge, it is your or your family members responsible for calling the newspaper office to cancel the subscription.

I) Personal spending money

Candy money, stamps, and other petty cash items may be purchased or picked up at the business office between the hours of 7:00 am and 4:00 pm Monday-Friday.

Snacks are provided three times a day.  However, if you would like additional snacks a vending machine is onsite (if you are not on a specific diet).

The Activities Department Staff is available for residents personal shopping on a monthly basis.

This home is smoke free. Smoking is not permitted in the home. Areas are provided out of doors.

K) Visitors

Visiting hours are not limited by the nursing home but it is expected that discretion will be used by visitors and/or the resident receiving visitors as to the hours and the number of visitors.

We encourage visits by family, friends, children of all ages (supervised) and the family pet, if well trained.

You are welcome to go out for rides, meals, or home visits with family/friends as long as doing so is not medically contradicted and you must sign out with the residents nurse on duty.  Advanced notification of 2 days must be given to the Home if you are going to be out overnight, as your medications that must accompany you must be ordered from the pharmacy.

L) Television

Cable hook-ups are provided in each resident room. Extended cable is provided free of charge.

• You are responsible for supplying your television. The nursing home does not provide TV’s.

M) Transportation

Free local transportation is available to residents for local doctor's appointments if a family member cannot take the resident.